Gift Card

Give a loved one the present they’ve always wanted with an Argento Gift Voucher to spend on their favourite jewellery brands.

Make it extra special by adding a personal message in the additional information box at the basket stage.

If you wish to use your Argento Gift Voucher online please contact our customer service team on 02890 473483 or by emailing us here and they will activate your code. Gift Vouchers are valid for one year from the date of purchase. 

For online purchases only. For in-store returns, please contact the store where you purchased the item.

If you’re not satisfied with your purchase, you may return or exchange it within 90 days.

• Complete the returns form on the back of your invoice or print it from our website.
• Return items unworn, in original packaging.
• For Sale and Outlet items, returns are accepted within 14 days of receipt.

Find our returns form HERE.

Ensure items are securely packaged; we aren’t responsible for items lost or damaged in transit.

We recommend sending items by Recorded Delivery and keeping proof of postage.

Returns and exchanges are processed within 7 working days.

If you receive a faulty, incorrect, or damaged item, email us within 30 days with your order number, and we’ll arrange the return. If returned items are found to be in working order, we may charge for postage costs.

If you choose Special Delivery, Argento won’t cover the cost unless agreed in advance with our customer service team.

International Customers: For faulty items, we’ll refund return costs via your local postal service’s tracked international delivery. Courier costs are only covered if pre-arranged.

If you live near one of our stores, you can return items in person with a receipt for exchange within 90 days (14 days for Sale/Outlet items). Refunds will be processed by our customer service team, not in-store.

Refunds will be issued via the original payment method.

Argento won't accept liability for any address errors entered via our checkout. Orders will only be resent or refunded if returned to us unopened.